For retailers, warehouse owners, suppliers and distribution firms, 2020 has been a dizzying year, as the pandemic has triggered large changes in customer purchasing behavior that will affect supply chains for many years to come. According to emarketer.com, ecommerce sales in US will touch a new high of around $800 Billion by the end of 2020. However the sales from Brick and Mortar have significantly dropped unlike any other year.
This is entirely due to the lockdowns imposed across the world due to the Covid-19 pandemic. In order to help them respond to rapid shifts in customer behavior, supply chain operations of all sizes have been pursuing new strategies and real-time technology since early 2020, many of which will begin to intensify in 2021.
This year, for small and medium-sized businesses, their activities have been particularly challenging, requiring them to adapt faster in order to keep up with larger rivals. These developments will be a critical part of their preparation when supply chain managers begin reviewing their plans for 2021.
Lets take a detailed look at the top 5 trends for 2021 in the video given below:
